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To be the local point of contact on all Human Resources processes, policies and practices for the country team. The role has responsibility for all day to day people processes and enquiries and is a key local advisor to the Country Manager and line managers and is supported by experts in the regional team to develop and deliver the people strategy relevant to each country.

Local People Expertise & Processes

• Provide a reliable point of contact for Human Resource queries

• Act as contact point for union relationships or employee committee relationships on a daily level & cater for requests from employee groups

• Conduct committee meetings to support key objectives of employee & company working groups including safety committees, focus groups or consultation meetings

• Ensure people processes are conducted in an accurate, customer-focused, and compliant manner, working with regional teams to address any compliance issues.

• Ensure key processes e.g. timekeeping, leave, attendance, payroll & related admin are done in an effective manner & country line managers & employees are informed of processes & policies

• Ensure people data is accurate & updated within the relevant systems

• Provide input on local legal requirements or industrial circumstances to regional team

• Assist in preparation of annual staff budgets & remuneration review processes, analysis & communications to support this

Provide in Country People Support

• Provide support to line managers & Country Manager on daily issues and concerns

• Act as a point for people issues which are raised in country including discrimination, bullying or harassment, health & safety or conflict resolution

• Support Country Manager to create a positive & supportive culture within Cathay e.g. supporting the cascade of key communications around strategy or people processes

• Provide immediate support to people issues that emerge & escalate to regional team for ongoing support in a timely manner

• Respond as first point of contact to any business risks, business continuity or Emergency & Accident response

• Support country management team with any other initiatives or task as reasonably requested

Execution of Global and Regional Initiatives

• Under the guidance of the regional team, execute local programmes to drive engagement, performance culture, training, reward, recognition to help nurture the Cathay culture

• Communicate key people policy changes / programmes to the local team with relevant local context

• Provide valued local input on design & development of programmes via the regional team & within the broader global people team

• Provide detailed feedback on global initiatives & how they are working in the local context

• Work with Regional Communications, Engagement & Development Lead, Regional Employee Relations and Policy Manager & Regional Talent Acquisition & Performance Manager to understand, implement regional and global people strategies

People Development, Engagement and Performance Management

• Lead, support & encourage own team to achieve success

• Build strong team, ensuring right organizational structure & right people are in place to foster positive team spirit & facilitate teamwork

• Supervise & mentor direct reports, encouraging effective collaboration

• Demonstrate leadership & lead by example according to Cathay’s core values

• Develop employees with high potential & identify learning opportunities to ensure training & development

• Maintain ongoing dialogue in relation to employee goals & individual performance

• Actively engage with employees to enhance communication & their understanding of department goals

• Enhance the employee experience in line with the role level & internal brand promise

E&A

• Emergency and Accident & Crisis Response responsibilities as required

Academic Qualifications

• Degree in Human Resources or related discipline (preferred)

Knowledge, Skills, Training and Experience

• 4+ years of experience

• Strong attention to detail

• Good communicator

• Ability to handle conflict and mediate to achieve a timely and positive outcome

• Has an approachable and open style of communication

• Practical knowledge of Human Resources compliance and processes

• Collaborative and works well with remote teams

• Proactive and energetic

• High levels of integrity, trusted and able to exercise discretion

Be part of the Cathay Pacific family and join a dynamic team culture working for one of the world’s Top Global Airlines. Make the most of your leave and take advantage of travel industry discounts including airfares, hotels, tours and car hire. Fly high with career development opportunities to diversify your skills and experience within the Cathay Pacific family.

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.