Reports to: Digital Manager – Automation

The role is part of our Digital Department (DGT), which is committed to becoming one of the world’s greatest service brands by transforming into a digital leader known for our strong digital culture and capabilities.

As the Assistant Manager – Automation, you will support the Digital Manager in driving digital transformation for CFO teams both strategically and operationally, enabling them with a robust technological foundation to harness and scale the latest AI capabilities.

You will also champion the adoption of AI and other automation technologies, fostering an active community through evangelism and advocacy.

• Maintain close collaboration and provide expert advisory for CFO Teams to drive and ensure alignment of the digital transformation vision, strategy and roadmap
• Supporting key digital projects in the pipeline, such as the SAP AI implementation, Data, AI & automation initiatives
• Organise and facilitate governance meetings with CFO, BUs and IT, ensuring strategic alignment and efficient delivery
• Conduct workshops to evangelise the benefits of AI & automation technologies and share success stories with BUs to drive adoption
• Assist Digital Manager to research new technology trends and define the roadmap for automation technologies. Operate a Centre of Excellence and share best practices to help business units adopt digital innovation solution with particular focus on end-to-end automation
• Oversee the automation end-to-end delivery with IT and BU stakeholders while monitoring the key KPI performance
• Manage, coach and mentor digital analyst and senior digital analyst in the team

• University degree in Business Administration, Mathematics, Statistics, Information Management, Operations Research or related disciplines
• Minimum 5 years of working experience in Digital or IT, preferably in areas of automation, AI, ML, Process mining, hyper automation
• Working knowledge in data visualisation tools and scripting languages e.g. Python, SQL, SAS
• Certified Automation tool users, e.g. UiPath and familiar with agile framework and lean methodologies is a plus
• Strong analytical abilities, and critical thinking skills
• Working knowledge in managing vendors and suppliers and project management
• Great team player with ability to inspire, build trust, and promote collaboration among stakeholders in IT, Digital, CFO Teams and other BUs
• Proactive, fast learning, independent, and passion for digital excellence
• Take ownership, resourceful and decisive with excellent influencing, interpersonal, and time management skills
• Curious, meticulous, self-motivated and strong continuous improvement mindset

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.