Position Summary

The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations.

Responsibilities

• Requirements Gathering: Interviewing stakeholders to document what a business needs to solve a specific problem

• Process Modeling: Mapping out current as-is workflows to identify bottlenecks and designing improved to-be processes

• Data Analysis: Interpreting complex data sets to spot trends, risks, and opportunities for cost savings or revenue growth

• Stakeholder Communication: Acting as the translator between non-technical business leaders and technical teams (like IT or developers) to ensure everyone is aligned

• Solution Validation: Testing and monitoring new systems or processes to ensure they meet the originally defined requirements and objectives 

• Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed

• Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business functionAssists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure

• Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate

• Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors

• Manages own priorities and provides direction, guidance and mentoring to team members

• Delivers multiple solutions while managing conflicting priorities and resources

• Conducts knowledge transfer and/or cross training with team members

• Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions

• Ability to travel as needed

• Available to provide after-hours technical support as needed

This position may be assigned (but is not limited to) one of the following key Digital and IT disciplines and/or services:Application ProgrammingSoftware SupportDatabase AdministrationPC SupportLAN/WAN SupportHelp DeskEngineering SystemsIT SecurityBusiness Systems (MSS, JDE, SAP or similar)

Qualifications

• Bachelor’s degree in computer science, information systems, or related area (Or international equivalent)

• 4+ years related IT experience

• Analytical/Critical Thinking: Dissecting complex issues and formulating logical, data-backed solutions

• Technical Proficiency: Depending on the role, this includes SQL, data visualization tools (Excel, Power BI), and process modeling software

• Soft Skills: Strong negotiation, active listening, and the ability to explain technical concepts to business audiences

• Project Management: Organizing timelines, managing scope, and keeping projects on track. (Agile, DevOps)Excellent written and verbal communication and collaboration skills

• Strong interpersonal skills, relates well with all levels of the organization

• Demonstrated leadership aptitude, learning agility, and adaptability

• Demonstrated ability to lead teams and manage projects effectively

Closing Statement

The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

Parker Hannifin

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century, we’ve enabled engineering breakthroughs that make energy cleaner, transportation safer, medical treatments more effective, and manufacturing more efficient.

With empowered team members in more than 40 countries, Parker serves customers across aerospace & defense, energy, HVAC & refrigeration, in-plant & industrial equipment, off-highway and transportation.

Our scale is global, but our purpose is personal. We enable breakthroughs that improve lives, strengthen communities and create a brighter future.

Our Purpose — Enabling Engineering Breakthroughs that Lead to a Better Tomorrow — comes to life through our people-first culture where teamwork drives performance, inclusion fuels innovation and growth is encouraged. This environment fosters collaboration and empowers team members from engineering and manufacturing to finance, supply chain, human resources, information technology and beyond.

By combining deep expertise with an entrepreneurial spirit, we help customers succeed in spanets that demand performance, reliability, and sustainability.

As we look to the future, Parker is advancing initiatives in energy efficiency and sustainability while developing the next generation of talent and leaders to engineer a better tomorrow.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.  However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants U.S. Equal Employment Opportunity Commission